FAQs

How can I contact D&D Wine?

You will find all contact information in the Contact Us section of our website, including an e-mail address and telephone number.  We look forward to hearing from you.

How long do orders take to reach their destination?

An order placed with D&D Wine usually takes up to three to five working days to be delivered in mainland UK.

Which payment methods do you accept?

Our online store supports payments by Paypal or credit and debit card. 

Do prices include VAT?

Yes, all prices listed include VAT at the current rate. 

What should I do if my order arrives damaged?

If you have any queries please contact us as soon as possible regarding your delivery. 

Is there a minimum purchase?

There is no minimum spend.

What are the delivery costs?

Delivery is free for orders over £50. For orders under £50 there will be a delivery charge of £8.

*Deliveries to Scottish Highlands and Islands, Northern Island, Isles of Man and Wight will incur a delivery charge of £25. At the checkout, please select from the Shipping Method drop down: Highlands, Islands, Isle of Wight, Isle of Man and Northern Island - £25. 

Alternatively you can pick your wine up from New Street Wine Shop close to Liverpool Street Station free of charge.

Please note that online orders will be shipped only after we have successfully confirmed your payment.